thelma 2.4.2

The free application thelma® provides users with a means to report various issues encountered in public spaces through a smartphone, tablet, or web browser. Each report includes an address, one or more photographs, and/or comments to ensure clarity and context.

In cities that have adopted the thelma initiative, users can actively contribute to urban quality of life by:

• Identifying, locating, and describing observed dysfunctions in public spaces.
• Accessing all personal reports and tracking their progress.
• Receiving real-time alerts and staying informed about updates.

In natural areas, thelma serves as a platform for environmental alertness by:

• Notifying the thelma community about anomalies found in shared spaces.
• Providing access to all reports along with statistics on member alerts.
• Offering news and best practices from local actors involved in environmental stewardship.

The key strengths of the thelma application include:

• A solution that is 100% French-made.
• Development by a French small-to-medium enterprise (SME).
• An accessible, citizen-oriented application that is user-friendly.
• Responsive and educational support available via email and phone.
• A back-office system designed for agents to enhance daily task management.
• A statistical module that showcases their actions effectively.
• An ethical and scientific committee ensuring compliance and best practices.